Privacy Policy

Welcome to Vortex. We are committed to protecting your privacy and ensuring responsible handling of your personal data. This policy explains how we collect, use, and safeguard your information while providing you with an exceptional music experience.

Personal Information

• Your name, email address, and contact details when creating an account
• Profile information and preferences you choose to share
• Payment information for premium subscriptions (processed securely)

Usage Data

• Details of your activity including songs played, playlists, and listening habits
• Cached data shared with Vortex AI to enhance your future experience
• Device information and technical data for service optimization
• Location data (only when explicitly permitted) for regional content

• Provide and continuously optimize our music streaming services
• Personalize content recommendations and create custom playlists
• Send important updates, promotional offers, and customer support messages
• Improve our systems through advanced analytics and AI-powered insights
• Ensure platform security and prevent fraudulent activities
• Comply with legal obligations and enforce our terms of service

We respect your privacy and do not sell your personal data to third parties. We may share limited cached usage data with STORm [Vortex], our AI enhancement system, to improve your experience through future updates and personalized recommendations.

Data may also be shared with trusted service providers who help us operate our platform, always under strict confidentiality agreements and data protection standards.

We implement industry-leading security practices including end-to-end encryption, secure data transmission, and regular security audits to protect your information. While no system is completely immune to threats, we continuously invest in cutting-edge security technologies and work with cybersecurity experts to safeguard against breaches and unauthorized access.

• Access and download your personal data at any time
• Update or correct your information through your account settings
• Delete your account and associated data (subject to legal requirements)
• Opt-out of promotional communications while keeping essential service updates
• Control data sharing preferences and privacy settings

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be prominently communicated through in-app notifications, email alerts, and website announcements. The effective date at the top of this policy reflects the most recent version.